Data-Delete
Data Deletion Policy
Effective Date: 20-08-2025
At WhatsBoax.com (“we,” “our,” “us”), we respect your right to control your personal data. This Data Deletion Policy explains how users can request deletion of their data and how we handle such requests in compliance with applicable laws, including the Digital Personal Data Protection Act (DPDP Act) of India.
1. User Rights to Deletion
You have the right to request deletion of your personal information (name, email, phone number, account details, and stored data).
Once deletion is confirmed, we will remove your data from our systems, except where retention is required by law.
2. How to Request Deletion
You can request data deletion by:
Sending an email to support@whatsboax.com with the subject line “Data Deletion Request”.
Submitting a request through your account settings (if feature available).
For security, we may require you to verify your identity before processing the request.
3. Processing Time
We will acknowledge your request within 7 business days.
Your data will be deleted from our active systems within 30 days of verification.
Some backups may take up to 90 days to be fully erased, but they will not be used for any active purpose.
4. Exceptions
We may retain certain data even after a deletion request if:
Required to comply with legal obligations (e.g., tax, audit, fraud prevention).
Needed to resolve disputes or enforce our Terms & Conditions.
Retention is necessary for legitimate business interests permitted by law.
5. Deletion of Third-Party Data
If you have uploaded or imported third-party data (e.g., customer phone numbers for WhatsApp campaigns):
You are responsible for ensuring that you have consent to process and delete that data.
Upon your request, we will delete such data from our systems.
6. Children’s Data
We do not knowingly collect data from children under 13. If such data is identified, it will be deleted immediately.
7. Contact Us
For any data deletion requests or questions, please contact:
📧 support@whatsboax.com